Traveler FAQ
Frequently asked questions
Lodging FAQ
- How do I ensure specific Hotel Amenities are available?
- Will I be charged for extra bedding?
- Do I have to pay extra for a cot, rollaway bed or crib?
- Does TravelingToGive offer air booking?
- Are the reviews legitimate?
- Beware of the allure of the non-refundable rate
- Can I use your website to reserve a hotel room for someone else?
- Does my hotel rate include breakfast?
- Can I store my credit card in my profile?
- Will there be an additional charge for a courtesy car?
- How do I view my trips
- Is there a charge if an extra person stays in my room?
- What taxes and service fees will I pay?
- Can I book a same day reservation?
- How old do I have to be to book a hotel room through your website?
- How many rooms can I book?
- How many guests can I book per room?
- Are all hotels displayed in TravelingToGive?
- If my favorite local hotel near my destination is not displayed, what can I do?
- Are the rates competitive?
- Where do Hotel Star Ratings originate?
- What if my travel plans change?
- Can I bring my pet?
- Can I add nights or rooms to my existing hotel reservation?
- What do Star Rating Descriptions mean?
- How can I check the status of my reservation?
- What do I need to bring to the hotel for check-in?
- What if my flight does not go as scheduled and I arrive later than expected for checking into my hotel?
- Are there special rates for children?
- Can I get an accessible room?
- Can I purchase a tax-exempt reservation?
- Can I request a smoking or non-smoking room?
- Can I request a specific bed type?
- Does my hotel rate include parking?
Deciding to use Smart Trip Tools
- What is the SMARTtrip Model?
- Why do you call them SMARTtools?
- How do I choose which tool to use?
- Does TravelingToGive have an affiliate program?
- What do I have to do to earn a royalty and donations using TravelingtoGive?
- Can I use TravelingToGive as my personal go-to booking engine?
- What is the SMARTmap tool and how is it different from the map on my site?
- Is this like a multi-level marketing program?
- How much money can I raise using the Smart Giving Tool?
- How can I communicate the benefits of the tool to my network?
- How can I ensure the privacy and legal requirements of my organization are met?
- How can I be sure the users of the tool will get the best price?
- If anyone that uses my tool runs into issues with their trip booking do I need to offer customer support?
- Is there a cost for your Dynamic tool to plug into my enterprise system?
- What does it take to begin earning royalties?
- Do I have the option to pay monthly or annually?
- Do you help with marketing and rollout or just provide the technology to us?
- Tell me about the 2 year option.
- How do I manage my tools and know what activity has happened?
- What do I get as a GOLD Level Client?
Installing Smart Trip Tools
- What if I don't have a website or blog?
- What if I'm embedding the tool in an enterprise system?
- Can I put two smart trip tools on one webpage?
- Can I install the Smart Tool myself?
- How easy is it to install the Smart Trip Tool?
- Where should I put the tool?
- Is there a Do It For You option?
- Are the dynamic Venue, Event and Map tools included for PLATINUM clients?
General Booking Questions
- What if I have to cancel my reservation?
- What if I made a mistake booking my reservation?
- Is there a limit to how many reservations I can make on my account?
- I am a frequent traveler. Can I earn points on car bookings?
- I am a frequent guest. Can I earn points?
- What if I have problems with my charges?
- What if I suspect unauthorized charges on my credit card?
- What frequent traveler programs do you support?