- Support and Insights
- FAQ
- Traveler Questions
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Smart Trip Tools
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Troubleshooting
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Smart Trip Pin (beta)
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Smart Snapshot Tool (coming soon)
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Smart Calendar Tool
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FAQ
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Account Options/Levels
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Client Administration and User Roles
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The Technology
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Portal Insights
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Markets
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Dynamic Tools
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Channel Partners
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Support
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CREATE/EDIT Smart Tools
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Pricing
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Safety and Security
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Donations
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Content
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Booking System
What if my travel plans change?
Please check your travel reservation and the cancellation policy presented to you at time of purchase.
You may be able to change or cancel the reservation based on the cancellation policy presented to you at the time of purchase.
You can find your cancellation policy information in the Important Information section of your confirmation page. Unfortunately, once a reservation is booked, we do not have the ability to change or modify it, so cancelling it may be the only option and you will be subject to any cancel penalties that may apply.
Please review all of your reservation details carefully before making your hotel reservation and we highly recommend purchasing travel insurance for your trip.