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Smart Trip Tools
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Troubleshooting
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Smart Trip Pin (beta)
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Smart Snapshot Tool (coming soon)
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Smart Calendar Tool
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FAQ
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Account Options/Levels
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Client Administration and User Roles
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The Technology
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Portal Insights
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Markets
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Dynamic Tools
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Channel Partners
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Support
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CREATE/EDIT Smart Tools
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Pricing
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Safety and Security
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Donations
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Content
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Booking System
What are the Guest Reviews based on?
Our guest reviews for hotels on our system are based on actual reviews.
- Our hotel partner allows customers to rate their stay after check-out, providing a score typically on a 1 to 10 scale. Our system displays only those hotels that rank 6 or above.
- 8-10: Excellent guest satisfaction.
- 6-7.9: Good guest satisfaction.
- 5-5.9: Average guest satisfaction.
- Below 5: Below-average guest satisfaction.
It is possible when you are displaying hotel results to turn off this filter.