No, it is not necessary for you to provide traveler support. We offer support via chat, via email and via phone.
This includes 24 x 7 x 365 support in 40 languages and you can also change or cancel most bookings online. Every tool has a Manage My Trips link.
The Concierge page has this information on every new tool created.
FAQ: https://help.priceline.com/
TRIP LOOKUP: https://www.priceline.com/next-profile/trip-lookup
When the traveler clicks on the link, the system displays this form. They can enter their info and get help via email or text, or they can call the support desk.
Phone Support
Groups and Long Stays
- 1-800-898-1347 (U.S. + International Toll Free)
- (+44) 0800-8085603 (UK + International Toll Free)
- (+852) 5808 8848 (Asia)