Solutionz has a broad range of SMARTtools that are perfect for hospital groups that are working to improve patient and family experience. SMARTtrip Suite
The SMARTtrip tool gives you a powerful way to assist with logistics at a difficult time
For your organization
- Every trip benefits the hospital’s foundation or your favorite charity if you are for-profit
- Contributes to overall wellbeing of patients by getting loved ones by their side
- Super simple to install – takes hours, not days, weeks or months
For your staff
- Tool provides nursing, social workers, chaplains and emergency staff with an easy way to help the family after bad news
- Allows your staff to focus on the patient and not on logistics of getting loved ones by their side
For your patient’s loved ones
- Find available lodging nearby at many different price points and brands
- Guaranteed lowest published prices on all types of lodging
- Provide driving directions and optional car rental and air booking
A situation that is repeated around the world thousands of times a week - Use the SMARTtrip tool to provide immediate direction in where to stay
The doctor comes to the room to tell the family that grandma has stage 4 pancreatic cancer and likely only has weeks to live. After he leaves, their immediate thought is to get Bob here to say goodbye, as it has been 5 years since he has seen his mom. And Aunt Ida her younger sister, who is 90, may want to come and spend time with her in her last weeks.
Since the hospital has installed the TravelingToGive smart trip tool on their website, the nurse points to the colorful magnet on the white board and tells them to simply pass the URL of the page, or text the family the QR code and they can arrange everything. The family is relieved not to think about the logistics and turns their attention back to grandma, wondering if she heard or understand what the doctor said.
Add the SMARTtrip tool to your site to make things easier for friends and family visiting your patients
“Having the tool for hotels near by the hospital would be so helpful to not only the families/patients, but also the nurses since we are the ones working so closely with the family and patient. Currently I have a few names, addresses, and phone numbers of hotels nearby on a wrinkled piece of paper that I keep with me so I can give that information when asked.” - An ICU nurse at a large Tampa hospital
When you built your website, if you were smart, you had expert advice to help you with the design and the content. Like most healthcare facilities, your primary focus of your website is getting people to choose your facility due to the expertise of your physicians and the level of care that you provide.
Once your hospital has been selected, when there is an accident or pending surgery or a birth, planning a trip quickly becomes a priority. Have you thought about how the friends and families of your patients get to you?
For the first time, you can make it easier for those coming to spend time with your patient by easily answering the question: “Where should I stay?” With TravelingToGive, your site becomes a 24-hour concierge that provides an integrated answer: “at a hotel nearby.”
Make life easier for the family
When someone is in the hospital, if friends and family come to visit, there is often nowhere for them to stay but in a hotel. By integrating the TravelingToGive smart trip tool into your website, you can share the page location those coming to visit. You make life easier for the family during a difficult time and your team saves time answering “where should I stay?”
Planning ahead for procedures
When a procedure is scheduled, often the patient has to be at the hospital super-early to prepare. Even if the patient is local, if they live more than an hour away, getting there can add angst to an already stressful situation. Suggesting that they come in the night before is an option that would give the patient a good night’s sleep and eliminate the problem of traffic making them late for their procedure.
Make your map smarter
The TravelingToGive SMARTmap tool can replace your existing map tool or static driving directions. Those coming for a visit can book hotel, flight or get dynamic driving directions to your location. Those coming to visit can focus on their loved one, versus thinking about logistics. The smart trip venue tool pre-populates your location automatically.
Make Giving Back Easy
With TravelingToGive, every trip can matter to the charities you support. A percentage of the proceeds from travel bookings made on your site are given to your charity of choice annually. If your hospital is a 501c3 or you have a foundation, we make that donation to you directly on a quarterly basis.
Hospital websites are not generally designed for visitors
Unfortunately, most hospital websites are structured with a primary focus on attracting new patients and showcasing clinical expertise, rather than serving the immediate needs of those traveling to support loved ones at their bedside.
As a result, vital information—such as where family members can stay, how to access directions, or logistical tools for urgent visits—is frequently hidden several clicks deep, or sometimes absent altogether.
This oversight can add unnecessary stress to families already facing difficult moments. By reimagining your website as a resource for both prospective patients and their support networks, and making essential trip planning tools visible and accessible on high-traffic pages, hospitals can significantly improve the experience for patient families and care teams alike.
SMARTsnapshot simplifies website navigation without IT involvement
Once the SMARTsnapshot is implemented on your site (literally minutes, not days, weeks or months), your patient engagement or family support team gains immediate and direct control over featured content, navigation pathways, and the visual arrangement of key information.
Team members can add, remove, or reorder items, update messaging, and make adjustments to the color scheme—all without the need to submit tickets to IT or rely on marketing or worse, a 3rd party agency for routine changes.
This intuitive self-service capability ensures vital resources for patients’ families or support networks remain current, relevant, and prominent—even as needs evolve or situations change rapidly. By eliminating technical gatekeeping, SMARTsnapshot empowers frontline staff to quickly respond to feedback, reflect seasonal updates, or showcase new support offerings. Whether it's elevating directions, highlighting nearby lodging, or promoting urgent links, updates are available to your users instantly.
This agility strengthens the hospital’s ability to serve both visitors and care teams, supporting a more compassionate and responsive patient experience while ensuring strict alignment with organizational standards and brand guidelines.
Site placement is easy.
The TravelingToGive widget conforms to the HTML container added to your site. Choosing a location near customers’ decision points creates greater value for you.
